Process Improvement Opportunities Support Reinforce established guidelines/protocols for relationship management and support between PT Team and LOB's/ Support Functions. Manage pipeline of improvement opportunities for a specific LOB/Support Function. Prepare ongoing Executive communications documents to share progress and findings with Comerica stakeholders. Work collab

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Process Design Apply knowledge of financial institution business processes (specifically Comerica lines of business) to identify process improvement opportunities resulting in better risk management/risk reduction. Develop strategic partnerships with key stakeholders to deliver process improvements within a project environment. Meet with stakeholders to set annual goals f

Core Business & Service Management Functions Executes effective financial management including planning, forecasting, variance explanation, analysis, and reporting. Responsible for managing the Enterprise Security department's internal invoice processing and forecast functions. Assists the department with procurement, supplier & contract requests. Participates in the crea

Coordinate and manage all verbal and written communications with banking regulators. Provide guidance and serve as a resource on bank regulatory issues and interactions. Identify and communicate key themes and updates from regulator interactions across the organization. Maintains effective reporting and communication routines to achieve enterprise understanding of key reg

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategic Planning Develops and implements overall Corporate Security strategy, policies, and standards to ensure the physical safety of all visitors, employees, customers, property, and assets. Developing and executing a long term strategy that includes modernizing the security function and ensuring a cohesive partnership with physical security, Cybersecurity and Fraud.

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Day to Day administration included stock, ESPP, cash incentive plan, deferred compensation, monthly accruals. Manages stock programs and cash incentives (~$90MM in spend annually) Manages ESPP program Manages deferred compensation program (~$120MM in assets) Manages all compensation for the external Board of Directors Partner with Legal and Finance to analyze, model and d

Strategy Responsible for participating in industry forums to keep abreast of ever changing laws and regulations as it relates to AI. Create and implement the roadmap for AI Risk Management and adjust as necessary to ensure all AI within the organization adheres to CMA's risk management culture. Provide on going thought leadership on AI framework and governance. Operationa

Compliance Program Support the development, enhancement implementation, and governance of the compliance management program across the entire organization. Manage multiple components of the compliance management program Work closely with the Lines of Business to evaluate identified risks and adherence to Compliance policies and procedures. Keep track of industry trends an